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Hydro One Mobile app for iPhone and iPad


4.0 ( 9440 ratings )
Utilities
Developer: KUBRA Arizona, Inc.
Free
Current version: 1.5.4, last update: 6 months ago
First release : 17 May 2012
App size: 19.71 Mb

We work hard to ensure that Hydro One customers have access to the information they need when they need it. The NEW Hydro One mobile application makes it easy for customers to manage their Hydro One service and get the latest information about power outages in your area.

NEW – Customers can now access myAccount self-service within the app! Enabling Hydro One customers to:
• View their bill and account balance
• Sign up for paperless billing
• Sign up for SMS notifications
• View ‘time of use’ usage details and more!

Power Outage Map

Our power outage map lets you know if there is a power outage at home or the cottage. It is updated every 10 minutes with detailed outage information, including:

• Number of customers affected
• Estimated restoration time
• Cause of the outage (if known)
• Repair crew status

The Outage Maps use colour-coded symbols to display the number of customers without service and their locations. Hydro One recognizes that this is crucial information for our customers. Now you can access it on the go.

Pros and cons of Hydro One Mobile app for iPhone and iPad

Hydro One Mobile app good for

Just downloaded the app to see if its improved, and it works perfectly. Relevant and accessible information. We have a lot of outages and its helpful to have a quick update. No crashes and the map populates right away.
Power went out about an hour ago, checked the map on the app and all the info was up-to-date. Letting me know the status and estimated time of repair. Easy to use and from what I found its quite accurate.
Power outage was posted on the map within 15 minutes. Great to know crews were already dispatched to fix the issue.
Nice to see a hydro company release an app for their business. Would be nice to have a peak saver app instead of going to their website. Website is soooo 1990.
what would give this app 5 stars for me is if it had push notification if there is a power outage in my location, that way some of us could rush home to our electrically powered sump pumps
You may not need this app for everyday use BUT when your power goes out it will give you the piece of mind when you find out why its out and when its going back up also lets you know if a crew is on site ( accept use your location ) for this info

Some bad moments

Simply, it does not deliver what was promised. For example, from the home page, if one selects planned outages, it then presents unplanned outages. Brilliant. Untested junk. If I had written this code, Id be embarrassed. Shame.
With monthly power outages this app the a life saver but I have to uninstall it every time I use it.
Not very good at all. App is not updated on regular basis, no notifications and not very informative. Needs a lot of work!!
It is a great app to have!! However you can not pick between options in the drop box (i.e. Choose between planned and unplanned outages) If that is fixed I would give this app 4 stars!!
So annoying to read "pending classification". Why bother? I know the power is out! I want to know why and how long until its back online.
They dont update the outage status and the app isnt allowing me to change to see the "planned outages"

Usually Hydro One Mobile iOS app used & searched for

hydro one, hydro one mobile, and other. So, download free Hydro One Mobile .ipa to run this nice iOS application on iPhone and iPad.